How can we help?
Frequently Asked Questions
Orders
No, at Pirum there is no minimum order value! We are happy to process even small orders for you.
Payment
We offer various secure payment methods. You can find a detailed overview here: Payment options.
Shipping
Our shipping costs depend on the order value and delivery region. You can find the full overview in our shipping cost table.
Yes! We deliver within the European Union so that our high-quality wooden toys can bring joy internationally.
Our delivery times depend on product availability and shipping destination. You can find detailed information under Delivery Times.
Returns & Refunds
Yes, of course! If you would like to initiate a return, please send us a short email including your order number or invoice number. Contact.
Customer Service & Contact
Our customer service is always here for you! You can send us a message via our contact form.
Security & Privacy
Yes! Your personal data is handled with the utmost care and only shared with trusted partners (e.g., shipping providers) when necessary. You can find more details in our privacy policy."
No problem! Our competent service team is happy to help. Contact us here.
Blog posts
Gardening with Children – Using the Mud Kitchen as a Planting Table
Gardening with children is more than just outdoor fun—it builds responsibility, creativity, and a love for nature. The Meppi mud kitchen transforms into a planting table where kids can sow, water, ...
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MEPPI – The Private Label by PIRUM
MEPPI, the private label by PIRUM-Holzspielzeuge, offers versatile play furniture for children – thoughtfully designed, functional, and child-friendly. The range includes weatherproof mud kitchens,...
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How a Wooden Play Shop Encourages Role Play and Language Development
A play shop for children supports language development, social skills, and confidence through imaginative role play. Kids expand their vocabulary, practice dialogue, and experience everyday scenari...
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